FAQs

Will I need to go to the Dealer to do any programming to my computer?
No. Most of our computers we sell are plug and play. Some of the Ford Computers we sell will need to have a locksmith program keys after install.They are updated with the latest factory software and programmed with your car's VIN.

Will I be able to return my computer in the event it doesn't work?
You will be able to return your part within 14 days if it is returned undamaged in its original condition. You will be given the option of getting a refund or exchanging for another.

How quickly will you ship my computer?
We ship everything within 24-48 hours after we receive your order in most cases. We ship most everything USPS Priority or FedEx Ground.

What if I don’t return my old computer?
It is important you return your old computer. In the event you don’t return your old computer, you will have voided your warranty and you may be subject to a core charge.

How can I pay?
We have a variety of ways you can pay. You can pay With Visa, Mastercard, American Express, and Discover. You may also use PayPal, Western Union, or send us a check or money order to the address below:

Imperial Auto Services
481 James Jackson Ave.
Cary, NC 27513